These Terms and Conditions govern the use of Bookyspin Casino services and constitute a binding agreement between the player and the operator. Registration implies acceptance of all stated terms. Players should read this document thoroughly before participating in any gaming activities.
General Provisions
Eligibility Requirements
Participation in gambling activities requires meeting specific criteria:
- Minimum age of 18 years (or higher where local laws mandate)
- Legal capacity to enter binding agreements
- Residency in jurisdictions where online gambling is permitted
- No prior self-exclusion from gambling services
- Accurate registration information provision
Account Responsibilities
Players bear responsibility for maintaining account security and confidentiality. Account credentials should never be shared with third parties. Any activity occurring through an account remains the registered holder’s responsibility regardless of who performed the actions.
Single Account Policy
Each individual may operate only one account. Duplicate accounts discovered during verification will be closed, with funds potentially forfeited. Suspected abuse triggers investigation and possible permanent exclusion.
Deposits and Withdrawals
Deposit Terms
Funds deposited become available for wagering upon successful transaction completion. Minimum deposit thresholds vary by payment method as detailed in the cashier section. The operator reserves the right to refuse deposits from restricted jurisdictions or suspicious sources.
Withdrawal Conditions
Withdrawal requests undergo security verification before processing. First withdrawals and amounts exceeding €1,000 may require identity verification completion. Processing times depend on chosen methods:
| Method | Processing Time |
|---|---|
| E-Wallets | 0-24 hours |
| Cryptocurrency | 0-24 hours |
| Cards | 2-5 business days |
| Bank Transfer | 3-7 business days |
Verification Requirements
Anti-money laundering regulations mandate identity verification. Required documents include:
- Government-issued photo identification
- Proof of address dated within three months
- Payment method verification as applicable
Incomplete verification may delay withdrawals until documentation satisfies compliance requirements.
Bonus Terms
General Bonus Conditions
All promotional offers carry specific terms governing eligibility, wagering requirements, and restrictions. Key universal conditions include:
- Bonuses require opt-in unless stated otherwise
- Wagering contributions vary by game category
- Maximum bet limits apply during active bonus periods
- Time restrictions govern bonus validity
- Certain games may be excluded from bonus play
Wagering Requirements
Bonus funds require specified playthrough before withdrawal eligibility. The standard wagering requirement stands at 35x the bonus amount. Only wagers meeting contribution criteria count toward completion.
Bonus Abuse
Suspected bonus abuse triggers account review. Prohibited practices include:
- Operating multiple accounts for bonus claims
- Colluding with other players
- Using automated betting systems
- Exploiting technical errors or glitches
- Irregular betting patterns designed to minimise risk
Confirmed abuse results in bonus cancellation, winnings forfeiture, and potential account closure.
Gaming Rules
Game Integrity
All games utilise certified random number generators ensuring fair outcomes. Results are independent and unpredictable. Historical patterns do not influence future outcomes.
Malfunction Policy
System malfunctions void affected plays and bets. In cases of disputed outcomes, server logs serve as the definitive record. The operator’s determination regarding malfunctions is final.
Betting Limits
Table and stake limits apply to all games. These limits may vary based on player status, game type, and promotional periods. The operator reserves the right to modify limits without prior notice.
Responsible Gaming
Self-Exclusion
Players may request self-exclusion for periods ranging from 24 hours to permanent withdrawal. Self-exclusion requests receive immediate processing. During exclusion periods, access to gaming services is blocked.
Deposit Limits
Players may set daily, weekly, or monthly deposit limits through account settings. Limit decreases take immediate effect. Limit increases require 24-hour cooling-off periods.
Support Resources
Problem gambling assistance is available through:
- GamCare counselling services
- Gamblers Anonymous support groups
- International Helpline: 1-800-GAMBLER
- Email: support@bookyspin.net
Limitation of Liability
The operator provides services on an as-is basis without warranties regarding uninterrupted availability or error-free operation. Liability for technical failures, service interruptions, or data loss is limited to the extent permitted by applicable law.
Dispute Resolution
Disputes should first be addressed through customer support channels. Unresolved matters may proceed to independent dispute resolution services. The operator commits to fair and transparent complaint handling procedures.
Amendments
These terms may be updated periodically. Material changes will be communicated through registered email addresses. Continued use following notification constitutes acceptance of modified terms.
Governing Law
These terms are governed by applicable gaming jurisdiction laws. Players consent to exclusive jurisdiction of designated courts for dispute resolution.
Contact Information
For questions regarding these terms:
Email: support@bookyspin.net
International Helpline: 1-800-GAMBLER
Terms effective from January 2025. Players should review periodically for updates.